Complaints

Of course a pity if you have a complaint about the service you experienced. However, we kindly ask you to pass on your complaint to the customer contact department via e-mail, post and / or telephone.

Our employees in the customer contact department will review the complaint and try to resolve the complaint to everyone's satisfaction.

Contact:

Safety Green BV
Energieweg 3
6662 NS Elst (GLD)

The Netherlands

E-mail: info@safetygreen.eu
Tel.: +31(0)85-0163424

After receiving your complaint you will receive a confirmation from us. We will respond to your complaint within 14 days of receipt. If it requires more time, we will inform you of this. You can also contact the mediation department of Stichting Webshop Keurmerk to which Safety Green BV is affiliated.