Warranty at Safety Green

WARRANTY

When damage occurs to a product, that is of course unfortunate. If you have any doubts about damage to a product, it is always wise to contact us as soon as possible and report it. With warranty claims we always first try to determine whether it concerns a product/manufacturing defect or whether the damage arose later. Age is less important here. Experience has shown that most defects manifest themselves in the first 3 months after being put into use.

If you are dealing with a defective product, always contact us first. We will then look together with you at how the further handling should proceed. Never send a defective product without discussing this in advance.


Returns can be sent to

Safety Green B.V.
Energieweg 3
6662 NS Elst (GLD)


Questions or need advice?

Our specialists are happy to help. Feel free to get in touch with us.

Contact us

Safety Green shop

CUSTOMER SERVICE

Do you have Questions?

Our priority is you, our customers. We're ready to provide remote support for your situation in the field or in the webshop!

INSPECTIONS

of climbing & safety equipment

We perform inspections of (climbing) equipment. Questions? Get in touch with us so we can assess your specific situation!

FAST DELIVERY

Shipped the same day

If you order before 2:00 PM and your product is in stock, it's 99% certain we'll ship your order the same day with a courier service!